Shipping

UK DELIVERY

Standard UK Delivery is £4.50, delivered within 2 to 5 working days.

Free UK delivery on orders £50 and over.

All UK orders are shipped with Royal mail and Evri and are fully trackable. Please note Royal mail and Evri will not deliver on Bank Holidays.

Please note during busy sale periods order processing may take slightly longer.

Europe/US/Canada Delivery

Standard Delivery - £18.

All orders are shipped with Royal Mail, FEDEX and DHL and are fully trackable. Royal Mail/FEDEX/ DHL will not deliver on Public Holidays.

Please note during busy sale periods order processing may take slightly longer (up to 7-14 working days).

PROCESSING TIME

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination. Depending on a number of factors, standard domestic and international orders may take up to 2 working days (excluding Saturdays, Sundays and bank holidays) to process. During sale period the processing time can increase to up to 5 working days.

After your payment is authorised and verified, standard orders can still take 2 working days to process. This is just an estimate and doesn't include weekends or bank holidays.

Delivery fees are non-refundable.

If you refuse any shipments from littlelushbox.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any refund issued.

OUT OF STOCK ITEMS

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

DELIVERY CLAIMS

If your order doesn’t arrive or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 5 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

Little lush box does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our customers, Little lush box reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, Little lush box reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

An irregular or excessive returns history indicative of “wardrobing;”

An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,

Potential fraudulent or criminal activity.

We do not ship to PO Boxes.

CUSTOMS & IMPORT FEES

As all orders are currently shipped from the United Kingdom, international deliveries may be subject to additional import fees upon delivery. For more information, please check with your country's Customs and Border Protection Department.